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Service and Value

Secure Data Recovery Services provides Mexico with reliable options for data recovery, server repair and other advanced data services, and we have built our business by providing our clients with an excellent overall value. We treat our customers with respect and honesty, and our transparent approach makes the data recovery process much more manageable for both businesses and personal computer users.

Our customer service team is always available to guide you through our award-winning services.
Our customer service team is always available to guide you through our award-winning services.

Mexico’s Most Secure Data Recovery Provider

Most digital devices contain passwords, payment information and other sensitive data, and security is an essential component of our services. When you send your device to one of our Mexico offices, you get the peace of mind that comes from working with the industry’s most secure data recovery company.

We were the first provider to earn a SSAE 16 Type II SOC-1 certification, and by regularly reviewing and updating our access controls, we have earned a number of other credentials that demonstrate our full compliance with modern IT security standards. Additionally, we take the necessary steps to comply with privacy regulations and laws in both Mexico and the United States. We are uniquely qualified to handle protected data, and every case receives the same excellent care from fully qualified professionals.

Better Technology for High Success Rates

When we perform data recovery services, we often need to open digital devices in order to replace sensitive components. We established a certified Class 10 ISO 4 Cleanroom in order to perform these procedures with the highest degree of safety. Our services will never void active hardware warranties, and we always maintain the original condition of your media.

Our laboratory contains state-of-the-art tools and file utilities, which allows for high success rates across all media. We also staff an experienced team of data recovery experts, and by carefully evaluating every case before performing recovery procedures, we offer reliable results regardless of operating system, media type or other factors.

Efficient Service and Flexible Turnaround Options

When you lose mission-critical data, you need to get it back as quickly as possible. Secure Data Recovery Services provides a number of service options to give you complete control over your case.

We offer a 24/7/365 emergency data recovery service through our Mexico offices, and our engineers complete most emergency cases within a day. We also offer affordable standard services with risk-free diagnostics, and in certain cases, our engineers can repair files remotely to limit downtime on important systems.

Excellent Attention to Detail and Consistent Quality

Regardless of which service option you choose, your case will always receive the same dedicated attention from the industry’s most experienced professionals. We never sacrifice the quality of our services for any reason, and our 96 percent overall success rate shows our dedication to our clients.

Every case starts with a detailed evaluation, which is provided without charge under our standard service option. Our evaluation report contains a price quote, a turnaround estimate and other key information related to each case.

More features of our services:

  • Online Case Lookup System for Regular Updates
  • Experienced and Attentive Customer Service Team
  • More Security Credentials Than Other Providers
  • Dozens of Offices in Mexico and the United States

We understand that data loss can create a tremendous amount of stress. A damaged hard drive or RAID server could prevent your business from operating effectively, and our goal is to provide everything that our clients need to restore their files while controlling costs and downtime. All of our services are completely secure, and we stand behind every case with a no recovery, no service fee guarantee.

Secure Data Recovery Services has worked with many of Mexico’s top companies, and we bring an experienced approach to every case. If you would like to set up a new media evaluation or for more information about any of our services, call us today at 1-800-705-3701.