Effective Date: 2/5/2021
At Secure Data Recovery Services, we greatly respect our clients’ privacy. We were the first data recovery provider to meet SSAE 18 Type II audit standards, and over the years, we have built a strong reputation for our commitment to security and transparency.
We provide a detailed overview of our practices to help you use our website. Contact our customer service department if you have any questions regarding the terms listed below.
The use of information collected through our service shall be limited to the purpose of providing the service for which the client has engaged Secure Data Recovery Services.
Secure Data Recovery Services is compliant with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Framework. Secure Data Recovery Services is committed to subjecting all personal data received from European Union (EU) member countries, the United Kingdom, and Switzerland to the Privacy Shield Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce’s Privacy Shield List.
Secure Data Recovery Services is responsible for the processing of personal data it receives under the Privacy Shield Frameworks, and subsequently transfers to a third party acting as an agent on its behalf. Secure Data Recovery Services complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, the United Kingdom, and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Secure Data Recovery Services is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Secure Data Recovery Services may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.